Anantek Solutions, a London based Managed Service Provider (MSP),
provides its services to you subject to the following Terms of Service
(“TOS”). By using Anantek Solutions services, you agree to be bound by
the following terms and conditions. If you do not agree to these terms
and conditions, you should not use Anantek Solutions services.
Purpose of the TOS: These TOS govern the use of
Anantek Solutions services and any associated software,
documentation, and support services (collectively, the “Services”).
Agreement to TOS: By using Anantek Solutions
Services, you are agreeing to be bound by these TOS. If you do not
agree to these TOS, you should not use Anantek Solutions Services.
II. Services Provided
Description of Services: Anantek Solutions provides
a variety of services, including but not limited to, IT support,
network management, software development, and data backup and
recovery. The specific services provided to each client will be
outlined in a separate agreement.
Limitations of Services: Anantek Solutions will
make every effort to provide reliable and efficient services.
However, Anantek Solutions cannot guarantee that the Services will
be uninterrupted or error-free. Anantek Solutions will not be liable
for any damages caused by interruptions or errors in the Services.
III. Payment and Fees
Payment Terms: Anantek Solutions requires payment
in advance for all Services. Payment can be made by credit card,
check, or wire transfer.
Fees: Anantek Solutions charges a monthly fee for
its Services. The specific fee for each client will be outlined in a
Refund Policy: Anantek Solutions does not offer
refunds for its Services.
IV. Data Security and Confidentiality
Data Security: Anantek Solutions takes the security
of client data very seriously. Anantek Solutions uses industry
standard security measures to protect client data, including
firewalls, encryption, and secure servers.
Confidentiality Agreement: Anantek Solutions will
not disclose any client data to third parties without the client’s
V. Service Level Agreement (SLA)
Service Level Guarantees: Anantek Solutions
guarantees a certain level of service for its clients. The specific
service level guarantees for each client will be outlined in a
Reporting and Resolving Service Issues: If a client
experiences an issue with Anantek Solutions Services, the client
should contact Anantek Solutions support team. Anantek Solutions
will make every effort to resolve the issue in a timely manner.
VI. Intellectual Property
Ownership of Intellectual Property: Any
intellectual property related to Anantek Solutions Services remains
the property of Anantek Solutions.
Restrictions on Use of Intellectual Property: </strong >Clients may not use any intellectual property related to Anantek
Solutions Services for any purpose other than the specific purpose
for which it was provided.
VII. Termination and Cancellation
Conditions for Termination or Cancellation: Anantek
Solutions may terminate or cancel a client’s Services at any time if
the client breaches any of these TOS.
Procedures for Termination or Cancellation: If
Anantek Solutions terminates or cancels a client’s Services, the
client will be notified in writing.
VIII. Liability And Indemnification
Limitations of Liability: Anantek Solutions will
not be liable for any indirect, incidental, special, or
consequential damages arising out of or in connection with the use
of Anantek Solutions Services.
Indemnification: You agree to indemnify, defend and
hold Anantek Solutions, its officers, directors, employees, agents,
licensors, and suppliers, harmless from and against any claims,
actions or demands, liabilities and settlements including without
limitation, reasonable legal and accounting fees, resulting from, or
alleged to result from, your violation of these TOS.
IX. Dispute Resolution
Agreement to Resolve Disputes Through Arbitration or Mediation: </strong >Any disputes arising out of or in connection with these TOS shall
be resolved through arbitration or mediation, as mutually agreed by
X. Governing Law and Jurisdiction
Governing Law: These TOS shall be governed by and
construed in accordance with the laws of United Kingdom, without
giving effect to any principles of conflicts of law.
Jurisdiction: Any disputes arising out of or in
connection with these TOS shall be subject to the exclusive
jurisdiction of the courts
located in London.
Entire Agreement: These TOS constitute the entire
agreement between you and Anantek Solutions with respect to the use
of Anantek Solutions Services.
Severability: If any provision of these TOS is held
to be invalid or unenforceable, such provision shall be struck and
the remaining provisions shall be enforced.
No Waiver: Anantek Solutions failure to enforce any
right or provision in these TOS shall not constitute a waiver of
such right or provision unless acknowledged and agreed to by Anantek
Solutions in writing.
Force Majeure: Anantek Solutions shall not be
liable for any delay or failure in performance of its obligations
under these TOS, if such delay or failure is caused by a force
majeure event, such as natural disaster, war, terrorism, strike,
lockout, or governmental act.
Contact Information: If you have any questions or
concerns about these TOS, please contact Anantek Solutions support
team at Anantek Solutions.